Since 1st March, many advertisers have reported issues with their Google Ads not being served. Despite campaigns being active, ads are not generating impressions or clicks, leaving businesses concerned about lost visibility and potential revenue.
Several advertisers have taken to the Google Ads Forum to share their experiences, highlighting that their ads appear to be running but are not being delivered to users. The growing number of complaints suggests that this is not an isolated incident, though the full extent of the issue remains unclear.
Google has yet to make an official statement regarding the problem. So far, there has been no confirmation of a system-wide issue, nor any acknowledgement of the growing concerns raised by advertisers. With the problem persisting for several days, frustration is mounting within the advertising community.
Some advertisers speculate that the issue could be related to a technical glitch within Google’s ad-serving system. Others believe it may be linked to account-specific problems, such as payment issues or policy violations, though many affected users claim they have found no such errors in their accounts.
What makes the situation even more concerning is the lack of transparency. Normally, when Google experiences major disruptions, it issues statements or updates through its support channels. However, as of now, no guidance has been provided, leaving advertisers in limbo.
Adding to the frustration is the timing of the issue, which began over the weekend. Since Google’s support response times tend to be slower outside of standard business hours, affected advertisers have had to wait longer than usual for any potential resolution.
The advertising industry relies heavily on consistency, and any disruption to ad delivery can impact marketing strategies, sales performance, and overall business growth. Many businesses, especially those with time-sensitive promotions, are concerned about the financial impact of this ongoing issue.
As the days pass without a resolution, advertisers are urging Google to acknowledge the problem and provide updates. For now, businesses must closely monitor their campaigns and seek alternative ways to reach their audience until Google addresses the situation.
Possible Causes of the Issue
The exact cause of the recent Google Ads outage remains unclear, leaving many advertisers frustrated and searching for answers. Since March 1st, numerous reports have emerged about ads not being served, receiving no impressions or clicks. While Google has yet to respond to the issue, some experts in the advertising industry have put forward possible explanations.
One notable theory comes from Navah Hopkins, a well-known figure in the digital marketing space. Posting on LinkedIn, she speculated that the problem might be linked to enhanced CPC (eCPC) being disapproved. If true, this could explain why some campaigns suddenly stopped running without warning.
Hopkins also suggested another potential cause—an issue related to Google Business Profile (GBP) integration. She questioned whether advertisers who had connected their GBP to Google Ads were experiencing the same problem, hinting that the disruption could be tied to local advertising settings.
She wrote:
“Looks like eCPC got disapproved – my other theory is that it’s tied to Google Business Profile (brands connecting their GBP for local ads). Anyone with a GBP connected to their Google Ads NOT experiencing the outage?”
Adding to the uncertainty, Google had previously announced that enhanced CPC for Search and Display Ads would be deprecated in March. Some experts believe the ongoing issues could be related to this transition, but no official confirmation has been provided.
For now, advertisers are left in the dark, with no clear indication of whether this is a temporary glitch, a widespread bug, or an unannounced policy change. Given that this issue has persisted for several days, many are calling for Google to step forward with a formal explanation.
Why Advertisers Should Be Concerned
For businesses that rely heavily on paid advertising, this disruption can have a major impact on visibility, conversions, and revenue. If ads are not being served, potential customers are not seeing them, which could lead to a decline in traffic and sales.
If you manage Google Ads campaigns, it’s crucial to check whether your ads have been affected. Review your campaign metrics to see if there has been a sudden drop in impressions or clicks. If your ads are not running, you may want to reach out to Google Ads support to determine whether your account is impacted.
As of now, it remains uncertain how long this issue will last or whether advertisers will be compensated for the disruptions. The lack of communication from Google has only added to the frustration, with many hoping for an update soon.
Until Google provides an official response, advertisers can only monitor their campaigns closely and stay informed about any developments that may emerge in the coming days.
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